Shipping Policy

Domestic Shipping

We are pleased to offer Free Shipping on all orders within the United States. We currently do not ship internationally and only fulfill orders within the U.S.

Order Processing Time

All orders are processed within 3–4 business days.
Processing times do not include weekends or federal holidays.
Customers will receive an order confirmation email once the order has been placed.

Shipping Time

Once shipped, orders typically arrive within 5–6 business days, depending on the destination. Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Order Confirmation & Tracking

Once your order has shipped, you will receive:

  • A shipping confirmation email

  • A tracking number to monitor delivery status

Please allow up to 24–48 hours for the tracking information to become active.

Delivery Issues

If your shipment is delayed, lost, or marked as delivered but not received, please contact us immediately so we can assist:

We will work with the carrier to investigate and provide support.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

  • Order number

  • Description of the issue

  • Photos of the damaged or incorrect item

We will evaluate the issue and arrange a replacement or solution as appropriate.

Shipping Limitations

  • No international shipping

  • We do not ship to P.O. Box addresses where restricted by carriers

If you have any questions regarding shipping, please contact us at contact@livaza.store.